GRAMLICH, Catherine. Stromquist, N., & Samoff, J. (2000). Knowledge management systems: On the promise and actual forms of information technologies. British Association for International and Comparative Education, 30(3), 323-332. Canadian Journal of Learning and Technology, [S. l.], v. 29, n. 2, 2003. DOI: 10.21432/T2788Z. Disponível em: https://cjlt.ca/index.php/cjlt/article/view/26553. Acesso em: 23 apr. 2026.