MILHEIM, William D. Performance Support Systems: Guidelines for System Design and Integration. Canadian Journal of Learning and Technology, [S. l.], v. 21, n. 3, 2024. DOI: 10.21432/T2MK73. Disponível em: https://cjlt.ca/index.php/cjlt/article/view/26728. Acesso em: 8 apr. 2026.