Gramlich, Catherine. “Stromquist, N., & Samoff, J. (2000). Knowledge Management Systems: On the Promise and Actual Forms of Information Technologies. British Association for International and Comparative Education, 30(3), 323-332”. Canadian Journal of Learning and Technology 29, no. 2 (June 15, 2003). Accessed April 23, 2026. https://cjlt.ca/index.php/cjlt/article/view/26553.