How do you Implement a Digital Environment to Support a Training Group? | Comment organiser son environnement numérique pour soutenir le groupe en formation ?


  • Anne Ronchi University of Geneva



This case deals with an instructional designer (ID) working at a European university who has been asked to convert an existing on-campus program for working professionals to online delivery. This case took place over a period of several months and led to the development of an online training program. The program was designed to facilitate management of the individual training courses, while supporting exchanges between participants from a highly heterogenous audience. Interpersonal relationships that developed within the group remained a basic component of the training experience. The main challenges encountered by the instructional designer were the module-based courses that emphasized personalized learning, a lack of confidence in the Program Coordinator, and a lack of ICT knowledge by the design team in an institutional context unfavorable to the use of ICT. The courses offered by this university were mainly on-campus and the LMS was mainly used as a content repository.

Author Biography

Anne Ronchi, University of Geneva

Anne is a scientific collaborator at the University of Geneva. She earned a Certificat in E-learning design and development and a Master’s degree in sociology at the Université de Genève, with a degree in Adult Education. She has a long experience in design, delivery and evaluation of adult training programs (FSASD, Geneva) as well as in the coordination of university-level train-the-trainer programs (FPSE, Université de Genève). Currently, she works at the ICT Service, Université de Genève and at the CEFOC–HETS and is in charge of tutoring and integrating new technologies in continuing education and participates in various research projects dealing with the use of technology in higher education.






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