Evolution of the Instructional Design in a Series of Online Workshops | L’évolution d’un design pédagogique dans le développement d’ateliers en ligne

Anne Patry; Elizabeth Campbell Brown; Rémi Rousseau; Jeanette Caron

doi:10.21432/T2D615

Authors

Anne Patry University of Ottawa
Elizabeth Campbell Brown University of Ottawa
Rémi Rousseau University of Ottawa
Jeanette Caron University of Ottawa

DOI:

https://doi.org/10.21432/T2D615

Abstract

This case recounts the story of the design and production of a series of online workshops for French-speaking healthcare professionals in Canada. The project spans a couple of years and, despite encountering some challenges, succeeds in large part because of its strong foundation: the instructional design. This case study features an instructional designer from a central Canadian university and three SMEs. The main design issues highlighted are the target population’s limited availability for continuing education, the SME’s lack of knowledge of the instructional design process, the magnitude of this project with its national scope but limited time frame and human resources, as well as personnel changes among the SMEs and the instructional design team. This case outlines how the project team deals with these challenges to produce a series of online workshops that provide high quality training in French to healthcare professionals across Canada.

Author Biographies

Anne Patry, University of Ottawa

Anne Patry, Instructional Designer, Centre for e-Learning, Teaching and Learning Support Service, University of Ottawa. Anne has a Master’s degree in Educational Technology from Laval University. She has been an Instructional Designer at the University of Ottawa since the Centre for e-Learning opened in 2001. She is responsible for the design, development and evaluation of a variety of blended and fully online courses at the University. Anne and her team have received many awards for excellence. In May 2013, the Canadian Network for Innovation in Education (CNIE) presented Anne, her team, and the subject-matter expert Marie-Josée Bourget with the Award of Excellence for a Formal or Non-Formal Education Program for the public website Visez juste en français. Anne was also one of the principle instructional designers in the African Virtual University’s Capacity Enhancement Program (ACEP), the Bac à temps partiel – bimodal (the Faculty of Education’s part-time BA offered in a hybrid environment at the University of Ottawa), and other educational resources and courses at the University of Ottawa.

Elizabeth Campbell Brown, University of Ottawa

Elizabeth Campbell Brown, M.A., Instructional Designer, Centre for e-Learning, Teaching and Learning Support Service, University of Ottawa. Elizabeth has been an Instructional Designer at the Centre of e-Learning since it opened in 2001. She works with faculty and staff from across campus to develop blended and fully online courses and educational resources. Since the University of Ottawa is a bilingual institution, this often means materials are produced in both French and English. To see an example, you can check out her work with Law Professor Ellen Zweibel. The Resources for Teaching Dispute Resolution Skills in Law and Medicine website serves as a portal to a series of modules on dispute and conflict resolution with the Faculties of Law and Medicine. The Canadian Council on Learning (CCL) awarded the team the Sharing the Flame: Recognizing Excellence in Learning in the health and learning category in 2007 for the Faculty of Medicine’s conflict resolution modules.

Rémi Rousseau, University of Ottawa

Rémi Rousseau, M.A., Instructional Designer, Centre for e-Learning, Teaching and Learning Support Service, University of Ottawa. After obtaining a Master of Educational Technology degree from Laval University, Rémi Rousseau worked as an instructional designer at Concordia University, then joined the University of Ottawa’s Centre for e-Learning team in 2003. He is responsible for the design, development, evaluation of courses and projects that integrate technology into teaching and learning. Rémi and his team received several awards, including a 2005 award from the Office for Partnerships for Advanced Skills (OPAS) for the course “Nursing Care for High-risk Newborns”, a 2007 award for Excellence and Innovation in Instructional Design from the Canadian Association for Distance Education (CADE) for an online workshop on interprofessional collaboration, and a 2008 honourable mention from the Canadian Network for Innovation in Education (CNIE) for a series of online workshops on dementia.

Jeanette Caron, University of Ottawa

Jeanette Caron is an Instructional Designer at the Centre for e-Learning, Teaching and Learning Support Service, University of Ottawa. Jeanette holds a Master’s degree in Educational Technology from Concordia University in Montreal. She has facilitated online courses on instructional design and on integrating technology into the classroom and has worked as an instructional designer in the aerospace industry, in human rights and in higher education. In collaboration with a multimedia development team, she is responsible for the instructional design and project management of blended and fully online courses, and web-enabled projects related to learning and education. In May 2013, the Canadian Network for Innovation in Education (CNIE) presented an Award of Excellence and Innovation, in the Technological Integration Instructional Design/Teaching and Learning stream, to Jeanette Caron and her team with Professor Alison B. Flynn for their project “L'apprentissage de la nomenclature en chimie facilité par un nouvel outil interactif en ligne” (chemical nomenclature learning made easier by a new online interactive tool) http://www.nomenclature101.com.