Course Design and Delivery Specifications as a Tool for Ensuring Quality in an Online Training Program | Une charte pédagogique comme outil de qualité d’un programme en ligne


  • Françoise Docq Université catholique de Louvain



This case discusses the design, implementation, and regulation of a hybrid training program (60 credits over two years) organised by three business schools in Europe, and stretching over a five-year period. Following an incremental design process, the design team faced multiple challenges, from finding the added value of hybridization to choosing the technological environment that would be key to the instructional design of the 17 program modules. Subtle interpersonal skills were required to develop a program that suited every professor (n = approximately 40) and every institutional context (3).

Author Biography

Françoise Docq, Université catholique de Louvain

Françoise Docq is techopedagogical advisor at the Université catholique de Louvain (Belgium – Europe), within the Institute for Higher Education and Multimedia ( Over the past 17 years, she has been supporting professors in their projects related to educational technology, offering training sessions and help in instructional design adapted to online learning. She takes part regularly in international research projects. The last one : Hy-Sup – hybrid educational design, a new perspective for Higher Education (






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